Vermont Organic Solutions Privacy Policy
Vermont Organic Solutions (“VOS”) provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of vermontorganicsolutions.com (the “Site”). This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Site. You should consult this Privacy Policy regularly for any changes. By using this site or our online store, you agree to be bound by and comply with this Policy.
If you are under 18 years old you are not permitted to purchase CBD products on this site. You must be of legal age required by the state or province you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you consent to any of your minor dependents using this site.
When you purchase something from our store, as part of the buying and selling process, arranging for a delivery or returning a purchase you are consenting to our collecting the personal information you give us such as your name, address, email address. and order history.
We will use information you provide to place an order for that reason only, and if we use it for any other reason, like marketing, we will either ask you directly for your consent or provide you with an opportunity to say no. We are committed to keeping your e-mail address and personal contact information confidential. We do not sell, rent or lease our contact data to third parties, and only share information with third parties (as described in Section 3, below) to facilitate order processing and other communications between VOS and its customers.
We also use cookies and may use web beacons, log files, pixel tags, or other third-party analytics tools that collect information that make it easier to use our store and our site. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We use cookies for two purposes. First, we utilize persistent cookies to save your login information for future logins. Second, we utilize session ID cookies to enable certain features of the site to better understand how you interact with the site and to monitor usage and web traffic routing on the services. Session cookies are deleted from your computer when you log off from the site and then close your browser. You can control how your browser accepts cookies by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all of the functionality of the site.
When you visit our site, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address (which may be used to obtain your geolocation), referring URL (or the webpage you were visiting before you came to our site), pages of our site that you visit and the time spent on those pages, the links you click, information you search for, access times and dates, device ID or other identifier, browser type, language information, and other statistics. We also collect information about how you use our site, including the elements you have interacted with, metadata and other details about these elements, change states and other user actions.
Our website uses GoDaddy to host our online store. GoDaddy does not alter their practices when they receive a “Do Not Track” from a visitor’s browser. Please refer to GoDaddy’s Privacy Policy here for further information.
By providing us with your email address, you are giving us permission to send you emails about our store, new products and other updates.
Every email includes the option to unsubscribe at any time. You may withdraw your consent for us to contact you at any time by clicking the “Unsubscribe” button included at the bottom of each email or contacting us at amy@vermontorganicsolutions.com, or by mail at Vermont Organic Solutions, 173 Route 5 North, Norwich, VT 05055.
In general, we use the information we collect primarily to provide, maintain, protect and improve our current site and products and to develop new products. We use personal information collected through our site as described above and described elsewhere in this Policy to identify you as a user in our system, improve our products, site, and how we operate our business; understand and enhance your experience using our site and products; provide and deliver the products and services you request; respond to your comments or questions and for our Support team to provide service; send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages; communicate with you about promotions, upcoming events and news about products and services offered by Vermont Organic Solutions, and for other marketing purposes of Vermont Organic Solutions; link or combine your information with other information we get from third parties to help understand your needs and provide you with better service; and protect, investigate and deter against fraudulent, unauthorized or illegal activity.
We do not share your personal information with third parties without your consent other than with the following entities and for the following reasons (other than payment processing, described below):
We may share personal information with third party service providers retained to perform Site-related services (e.g., without limitation, maintenance services, database management, data and information security and protection, web analytics and improvement of the site's features) or to assist us in analyzing how the site is used; provided, however, that such third parties provide at least the same level of privacy protection as required by this Privacy Policy. Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
To protect your personal information, we take reasonable precautions and follow generally accepted industry practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
We utilize a third-party provider to store and process your personal information, and that provider has also implemented physical, electronic, contractual and managerial steps to safeguard and secure your personal information. This includes transmission of data via HTTPS and restrictions on access to the data.
We use Google Analytics, a third-party service provider, to help analyze how users use the Site. Google Analytics uses cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use the information we get from Google Analytics to improve our Site. You can opt-out from Google Analytics service using your information by installing the Google Analytics Opt-out Browser tool: https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/policies/privacy. Please also see the Google Analytics Terms of Use located at http://www.google.com/analytics/terms/us.html.
To comply with laws or to respond to lawful requests and legal process (provided that we will endeavor to notify you at the address you have given us if we receive a lawful request for your information).
To protect the rights and property of Vermont Organic Solutions, our agents, customers and others including to enforce our agreements, policies, and terms included in this Privacy Policy.
In an emergency, including to protect the personal safety of any person.
For the purposes of a business deal (or negotiation of a business deal) involving a sale or transfer of all or a part of our business or assets, or in the event of an insolvency, bankruptcy. If another company acquires our company, business, or assets, that company will also acquire and possess the personal information collected by us, and will assume the rights and obligations regarding your personal information as described in this policy.
With your permission, our website may use the Conversion Tracking Pixel service of Facebook Inc. (“Facebook”). This tool allows us to follow the actions of users after they are redirected to our website by clicking on a Facebook advertisement. This is how we can record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remains anonymous.
This means that we cannot see the personal data of an individual user via the Conversion Tracking Pixel service. The collected data are saved and processed by Facebook in accordance with Facebook’s Data Use Policy found at: https://www.facebook.com/about/privacy/. Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. In addition, a cookie will be saved onto your computer for these purposes. Only users over 13 years of age may give their permission. If you are younger than this age, please consult your legal guardians. Please click here if you would like to revoke your permission: https://www.facebook.com/ads/website_custom_audiences.
Our store is built on an e-commerce software platform called Square that allows us to sell our products and services to you.
Payment: If you provide us with your credit card information during the payment process, it is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) compliant payment gateway for processing using secure socket layer (SSL) encryption technology. Although no method of transmission over the Internet or Your credit card information is never stored for use beyond your current transaction.
All direct payment gateways comply with the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and our payment processors and service providers.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information about this Policy feel free to contact us at amy@vermontorganicsolutions.com.
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